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Since Russia has invaded Ukraine, PissedConsumer.com can't stay aside. With this review, we present our team's opinion only - nothing more than that. We as an organization always defend the freedom of speech by providing a platform for consumers to voice their opinions...
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ID
#3440958 Review #3440958 is a subjective opinion of poster.
Most helpful review

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Verified Reviewer
Junior Reviewer

Damaged merchandise

Alibaba - Damaged merchandise
Alibaba - Damaged merchandise
Alibaba - Damaged merchandise
Alibaba - Damaged merchandise
Alibaba - Damaged merchandise
Alibaba - Damaged merchandise
I received an Alibaba shipment today. It is severely damaged as noted by delivery driver. I have over 2000kg that's damaged, and/or hole in boxes with pieces missing. What is my next step in handling this matter. Also I ordered things from a supplier that were never shipped and having a massive problem getting a refund. Your attention to the matter is greatly appreciated.
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ID
#3779149 Review #3779149 is a subjective opinion of poster.
Pros
  • Great variety
Cons
  • Horrible shipping and customs fees
Loss
$12
Preferred solution
Full refund

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Verified Reviewer
Junior Reviewer

Don't trust this web..

Alibaba - Don't trust this web..
Alibaba - Don't trust this web..
Alibaba - Don't trust this web..
Alibaba - Don't trust this web..
Alibaba - Don't trust this web..
Alibaba - Don't trust this web..
I pay money on Alibaba suppliers not received my goods and not care Alibaba web compliant, not good supplier in Alibaba registrations.

User's recommendation: Don't trust Alibaba.com.

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ID
#4032136 Review #4032136 is a subjective opinion of poster.
Pros
  • Dont trust
Cons
  • Not care after sell alibaba
  • Not received goods
  • Dispute team is not working
Loss
$500
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Comprei e não recebi

Alibaba - Comprei e não recebi
Alibaba - Comprei e não recebi
Em 24/05/2022, comprei 15 camisetas por um valor paratal de USD 180. Número Faz pedido: 142103****0102****. Pedeu ao vfimedou Esse ptvsse Como camisolacomo em 2 pacotes e ele doz. Recebi apenas 1 pacote, ooutro, Pou maisivoPessoal, n / Do contrasegui chegar um...
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ID
#4026171 Review #4026171 is a subjective opinion of poster.
Location
Rio De Janeiro, Rio De Janeiro
Loss
$100

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Verified Reviewer
New Reviewer

For Inform about the fraud with me and refund

Hello Team, I am Sandeep Soni , Manager - Vihaan Exports Jaipur , Rajasthan India. I have been cheated through Mr Prashant Gupta and Mr Jatin Bhargav From India , they collected Rs. 11000 cash and committed so much misleading commitment with full payment of GGS...
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ID
#3999615 Review #3999615 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Log in issues

Alibaba - Log in issues
Everytime Alibaba sends a code for log in, 90% of the time the code does not come. If you click can not log in, it takes to a screen with the prompt "to get help you need to login" - WTF
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ID
#3986916 Review #3986916 is a subjective opinion of poster.
Preferred solution
customer service

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Verified Reviewer
New Reviewer

Worst customer service (always support sellers)

Alibaba - Worst customer service (always support sellers)
Alibaba - Worst customer service (always support sellers)
I placed and order, order was received faulty, opened a dispute, negotiations were ongoing but Alibaba worst dispute handlers service closed the claim one-sided and released the money to seller. Although it has 1 year warranty as well but Alibaba dont enforce its authority. Its a monopoly of Chinese sellers, Alibaba system support chinese seller. My complaint is still not resolved, lost $6000 plus wait and storage charges. No helpline numbers. Its very doughy system and risky

User's recommendation: Dont trust their dispute and claim system, its dougy.

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ID
#3979003 Review #3979003 is a subjective opinion of poster.
Cons
  • Worst dispute and claims handling
Loss
$5742
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

For refund

Alibaba - For refund
Alibaba - For refund
Alibaba - For refund
Alibaba - For refund
Alibaba - For refund
Alibaba - For refund
My order 146001****0102**** Ford Explorer 2010 Timing kit got twist/snap after fix within week. Try to contact and refund but no option available

User's recommendation: Poor quality of materials.

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ID
#3973887 Review #3973887 is a subjective opinion of poster.
Loss
$80
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My TAX ID can not be approved

Alibaba - My TAX ID can not be approved
Alibaba - My TAX ID can not be approved
I want to use my TAX ID In the Alibaba "Tax Information" I want this to verified, but it was called Invalid. What to do?
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ID
#3970483 Review #3970483 is a subjective opinion of poster.
Pros
  • Many supplyers

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Verified Reviewer
New Reviewer

My tax number vil not be approved

I have used my company name and VAT ID but the result vas "Invalid" i trien several times. Contry: Denmark Company : C v Elektronik TAX ID : 1234**** Cn I send you screen dumps
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ID
#3970463 Review #3970463 is a subjective opinion of poster.
Location
Tranbjerg, Midtjylland
New Reviewer

I dnr receivedmy order its been a yr

Alibaba - I dnr receivedmy order its been a yr
Alibaba - I dnr receivedmy order its been a yr
Alibaba - I dnr receivedmy order its been a yr
Alibaba - I dnr receivedmy order its been a yr
Alibaba - I dnr receivedmy order its been a yr
Alibaba - I dnr receivedmy order its been a yr
I order handphone ask me to pay online amd i send bcoz i trust but suddenly i sawin qpps order completei cannot trust alibaba anymore
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ID
#3969529 Review #3969529 is a subjective opinion of poster.
Loss
$109
Preferred solution
Full refund
New Reviewer

I dnt receive my order its been a yr already

I order handphone and they ask me to send money so after i send in alibaba apps come out order receive and complete how come like that cannot trust alibaba anymore
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ID
#3969503 Review #3969503 is a subjective opinion of poster.
Location
Quezon City, Manila

I haven’t got my refund yet its been 15 days

One of the supplier is not responding to me and havent shipped my parcel yet its been 40 days. I requested alibaba to give a refund but application is still under review and no decision is made yet since i have uploaded the proofs of chats as well that supplier is not responding me. She just created the lable and said I shipped the parcel but its been 40 days
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ID
#3950063 Review #3950063 is a subjective opinion of poster.
Location
Toronto, Ontario

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Verified Reviewer
New Reviewer

Claim

Alibaba - Claim
I bought a granulator over $1000 and supplier sent to me a small granulator. She's not a good agent for alibaba

User's recommendation: Insists to supplier to send right product to the buyer.

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ID
#3941021 Review #3941021 is a subjective opinion of poster.
Loss
$1800
Preferred solution
Full refund

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

Jun 11, 2021

How to shop online wisely and save money? Trae Bodge, a smart shopping expert, shares tips on how to find the best rebates and deals, avoid shopping scams, and make informed purchases that are worth your money.

Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

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Verified Reviewer
New Reviewer

Issue with account

I can't make payment and I contact customer service online and yet they haven't been really helpful so I need to speak to someone over the phone
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ID
#3925685 Review #3925685 is a subjective opinion of poster.
Preferred solution
I can't pay with credit or debit card or PayPal

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Verified Reviewer
New Reviewer

They send me slippers with different size the left foot is size 36 and the right foot is size 37

Alibaba - They send me slippers with different size the left foot is size 36 and the right foot is size 37
Alibaba - They send me slippers with different size the left foot is size 36 and the right foot is size 37
They are not willing to change the size and now i tried calling them they will not take my call. They chatted me and told me that they just pasted the wrong size on the other slippers but i told them its not about the sticker because i tried wearing the slippers the other foot will not fit because it is smaller than the other one

User's recommendation: Please dont biy from this company.

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ID
#3916588 Review #3916588 is a subjective opinion of poster.
Location
Abu Dhabi, Abu Zaby
Pros
  • Nice items
Cons
  • So difficult to contact if they are any proble
Loss
$59
Preferred solution
I just want them to send me the correct pair because right now the left slipper is size 36 and the right slipper is 37. I want them to exchange it to both size 37
New Reviewer

Woocommerce store disconnectiom

My Woocommerce store was connected to my alibaba account.I have deactivated my account and what to connect my store with an other Alibaba Account. But it still saying this store is connected to another account. Can you please check. Thanks
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ID
#3913040 Review #3913040 is a subjective opinion of poster.
Location
Sialkot, Punjab Province

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