Sergio T Lck

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Verified Reviewer

I need information

ok I need urgent to find out if this person works for your company as I bought a Ford F150 For $5000.00 us dollars but I haven't pay yet because I smell something not right, if you asure me he works with Alibaba.com from California I will pay on the spot otherwise I will not do business with this guy his name his Piexin Zhu, this is his email:Peixinzhu001@***.com and this his wattsapp number: +1 (54*) ***-**** please let me know very quickly Thanks Kind Regards Sergio Tezzo my phone: +39 3755****27. p.s I only need to know if he works with you ok? Bye
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Preferred solution: just information

Anonymous

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Verified Buyer
| map-marker Lethbridge, Alberta

I've gotten scammed

Alibaba - I've gotten scammed
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I've seen the advertisement on alibaba and contacted the sellerand I did chat a little on there and tath went on whatup for he say it would be a fast response and did came to buy 10 klein tool set for $1000 us for the sell sent them and then ask for $250 duty charges to get the package moving how he is asking for a import license and I sent him one and say it is not what he is looking for and want $615 to get one and l have a feeling he is just trying to get more money
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Wananani K

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| map-marker Gaborone, Gaborone

.Poor quality goods as compared to original on catalogue,an order being delivered with certain company tags as opposed to the Company rule and immediate confirmation of the order without customer cons

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Alibaba - .Poor quality goods as compared to original on catalogue,an order being delivered with...
Alibaba - .Poor quality goods as compared to original on catalogue,an order being... - Image 2
Alibaba - .Poor quality goods as compared to original on catalogue,an order being... - Image 3

I ordered two ladies coat from Xiamen Aibort Clothing Company a company that trades under Alibaba.I saw the coat from the online Alibaba catalogue.When the goods got delivered,they were totally different from the original.In addition the two coats had about companies tags.I tried to complain to Xiamen through a chat but the service was poor.Immediately to my suprise, I came across a message notifying me that the order was complete and confirmed.All this are happening without my consent.I got a mail also notifying me that since I did not apply for a refund it means I'm satisfied with the service while I was still waiting for a feedback from Alibaba after making an application for a refund.I suspect their website can be easily tempered with to give a wrong feedback to the Company.Im so so disappointed with Alibaba to an extend that I'm going to warn a lot of people not to use it.I have ordered from the company and I always got valued goods but this is my first experience..

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Loss:
$204
Pros:
  • Makes buying convenient

Preferred solution: Full refund

User's recommendation: .Don't order from Alibaba until they come up with a system that confirms the quality of the goods before shipment.

Alford Tsu
map-marker Accra, Greater Accra Region

I have a problem logging into 1688.

I have created the Alipay account and have obtained my taobao number by downling the taobao app, but ever I try logging in it indicates that that "in correct user name or password.
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Masouda M Edv

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Damage machine

Alibaba - Damage machine
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They dont talk in English they dont have another way to talk with them they dont talk they dont sell feel problems
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Pros:
  • Damaged machine and missing a part
Cons:
  • Damaged machine and missing a part

Preferred solution: Full refund

Garey Ywk

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Verified Reviewer
| map-marker Weybridge, Surrey

Not understand

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Id like to order drum kit so I contacted a couple of sellers. All of them accept WhatsApp order only but not in Alibaba. I want to place order and pay in Alibaba in order to have trade assurance, protect by Alibaba platform. I really dont understand why its so common to have sellers in Alibaba trading not in Alibaba. Are they only advertising in Alibaba? Why Alibaba allows them to trade in this way? Has someone experienced to trade with Alibaba sellers outside the platform? Can you share with me? Thank you!
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Wananani K

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.Poor quality as opposed to what is delivered.In addition goods coming with company tags as opposed to the rule of operations.Lastly,an order being completed and confirmed without the consent of the c

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Alibaba - .Poor quality as opposed to what is delivered.In addition goods coming with company...
Alibaba - .Poor quality as opposed to what is delivered.In addition goods coming with... - Image 2
Alibaba - .Poor quality as opposed to what is delivered.In addition goods coming with... - Image 3
Updated by user Aug 22, 2022

Some ladies winter coats were shown on the Alibaba online catalogue.I then selected the type I preferred not knowing that it doesn't look like exactly like the physical product

Original review Aug 22, 2022
I bought two ladies coat from a company called Xiamen Aibort trading under Alibaba.I saw the coat from the Alibaba online catalogue.To my suprise,when the goods got delivered,they totally looked different from the original image I saw online.Moreover the two coats had two company tags which is totally against the rule at Alibaba.Upon consulting the company through the chat service my complaint was dismissed.To my suprise while we were chatting,I immediately saw a message notifying me that the order is completed and confirmed.I tried to apply for a refund but I came across a response on my mail notifying me that since I haven't submitted any application for refund my order is complete.
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Loss:
$204
Pros:
  • Online viewing of products

Preferred solution: Full refund

User's recommendation: .Customers should stop buying from Alibaba until they install a system that would check the value of the product as compared to the original image.

Lade A

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Scammers

I got scam by a dealer and he refuse to refund my money Back I paid him 55Yuan he refuse to reply me back he always reply me with okay all this time
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Loss:
$55

Preferred solution: Full refund

User's recommendation: He is a scammer don’t buy from him

1 comment
Zsuzsanna L Xvi

If your problem didn't solve yet, and if still have money loss, sign it and share it! Thank you! Suzan https://***/cd2Bq2jtDj

Janine S Weq

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| map-marker Abu Dhabi, Abu Zaby

They send me slippers with different size the left foot is size 36 and the right foot is size 37

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Alibaba - They send me slippers with different size the left foot is size 36 and the right foot...
Alibaba - They send me slippers with different size the left foot is size 36 and the... - Image 2
They are not willing to change the size and now i tried calling them they will not take my call. They chatted me and told me that they just pasted the wrong size on the other slippers but i told them its not about the sticker because i tried wearing the slippers the other foot will not fit because it is smaller than the other one
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Loss:
$59
Pros:
  • Nice items
Cons:
  • So difficult to contact if they are any proble

Preferred solution: I just want them to send me the correct pair because right now the left slipper is size 36 and the right slipper is 37. I want them to exchange it to both size 37

User's recommendation: Please dont biy from this company

Hanaa Cci

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Verified Buyer
| map-marker Mülheim, North Rhine-Westphalia

I didn’t receive my items

Alibaba - I didn’t receive my items
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I didnt receive my order and cant see it in the order history as well. Ive contacted the seller but they just holding me. I cant apply for my refund and they wont send me the items to the right adress. Theyve made a mistake with the shipping adress and now they telling me Ive received it. I cant apply for my refund because the order isnt in the history, luckily Ive got all the emails. Please I want my money back!
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Rodrigo N Mfm

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Verified Reviewer
| map-marker Rio De Janeiro, Rio De Janeiro

Comprei e não recebi

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Alibaba - Comprei e não recebi
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Em 24/05/2022, comprei 15 camisetas por um valor paratal de USD 180.

Número Faz pedido: 142103****0102****.

Pedeu ao vfimedou Esse ptvsse Como camisolacomo em 2 pacotes e ele doz.

Recebi apenas 1 pacote, ooutro, Pou maisivoPessoal, n / Do contrasegui chegar um colegarreios e foi desenvolvedoroveu faço ao vendedor.

UMAsutiã humuma récamação pelo alibaBA, mas como como caNão gosto de vocêmente não havia retornoalvoroço ao venderedor, oláibabde Anúnciosisse qvocêe foi erraroh euvocê e ptcerrou uma disputa.

Ficçãoovocê penteem anúncioo entré nós n / D discolocar uma (UE, Vendesfazerre AlibBA) That ele reenviaria como camisas assim que seriam devolvidas.

Como camisetas das mãoSDovendedor 09/002/08022e ele não quer reenvia um eurcadorI a.

Faltavam 9 camisas das 15 That compréeu coEule.

Nas últimComo masculinoagens ele está evItadooh eu réapadrinharder. ele não devolução quer minha 9 camisComo.

Vaistaria da ajuda do Alibaba neste caso, pois o vendedor Husacohortelãe-me prejudicar.

grato

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Loss:
$100
Josedejesus Tpu

Damage industrial sewing machine juki I'm missing a part

I called the customer service they talk in Chinese there was no way to talk to me in English There was no way to get my problem solved I try My best I bought a sewing machine Juki first all pieces are broken and the electricity is not working in America and the part is missingIm not happy with them and Quality wise its zero in customer service its too pour I hope it will help for a future for another customer to help them please
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Pros:
  • Damage and missing a part
Cons:
  • Damage and missing a part

Preferred solution: Full refund

User's recommendation: Please never buy anything from Ali Baba the worst item and the worst quality and the worst customer service ever I saw my experiences I’m not happy

Ashad A

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Verified Buyer

My order

Alibaba - My order
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Looking for my order. Order number is 152649****0102**** Tracking number is 1Z705093****521979 Daye ordered 19/ 10 /2022
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Loss:
$1681
Pros:
  • Cheap
Cons:
  • Lose money and no item send

Preferred solution: Deliver product or service ordered

Fouzi B Qud

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Verified Reviewer
| map-marker Lyon, Rhône

Canceled order

Good evening I placed an order via one of your sellers present on your site. the payment of 50% has been made but it turns out that the order was enormously late and also there is an error on a design of one of my bouncy castles I would like to know canceled this order
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Mary O Jaq

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Verified Buyer
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Colours and texture of cloths I ordered for were not what I received

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Alibaba - Colours and texture of cloths I ordered for were not what I received
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I ordered for a baby pink hoodies and I received a red hoodies. The texture of the other shirts is like a PE kit not cotton as I expected Im so disappointed. This is are items I bought for me boyfriend as a birthday present and I dont even like it how much more him. I dont even know whether to give to him or not
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Loss:
$50

Preferred solution: Price reduction

User's recommendation: The colours on shirts on their website is so different from real pictures

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