Alibaba

1. Alibaba, all your guarantees and buyers protection olicies are

a screen smoke tprotect yourselves from the law.

2.

You MUST have a reason for IMMEDIATE REFUND TO CUSTOMER when the customer buys a counterfeit or pirated item.

3. Instead, you criminally instruct the victi to negoatiate with the criminal seller to return the item.

4. Your guarantee for a free return is nonsense.

First, the seller who deceived me wants me to pay for tereturn and then he would reimburse me. I am not negotiating with criminals.

5.

When Iasked Aliexpress to send me free shipping labels they cut me off and send me to their pathetic brainless chat bot EWA which continued to tell me in loos to return the item.

6.Aliexress should know that counterfeit products are illegal and cannot be shipped back as it is against the law. I provided a copy of the police report and and the advice of the detective to destroy the phone.

7. I sent this info 7 times to Aliexress and theycontinued to insisist

to negotiate with the seller and to shi back the phone.

8. This is a proof that Aliexpress along with American express actively encourage the illegal trade of counterfeit goods , protecting the criminal and victimizing the victim twice.

9.

If I were to return the fake phone as Alexpress wants me to do ON MY DIME, the seller will try to rob another victim and this is encouraged BOTH BY ALIEXPRESS AND AMERICAN EXPRESS.

10. SINCE NEITHER OF THEM WOULD DO ANYTHING TO STOP THIS ILLEGAL ACTIVITY, I FILED A CRMINAL COMLAINT WITH THE POLICE AGINST AMEX AND ALIEXRESS. HOEFULLY THE POLICE WILL LAY CRIMINAL CHARGES AND FIX THIS ONCE AND FOREVER.

11.

I HAVE AN OVERWHELMING PILE OF DOCUMENTS EXPOSING THIS CRIMINAL ACTIVITY.

12. NEXT STEP- I WILL ALSO INFORM THE DEARTMENT OF JUSTICE IN THE USA TO TAE CORRECTIVE MEASURES.

13.I FEEL BETRAYED AND DISGUSTED.

ON AUGUST 17TH 2023 I PAID MIYA WEI A COMPANY REPRESENTATIVE OF HENAN ZHITAO ELECTRONICS COMMERCE CO. LTD MIYA WEI ID NUMBER ON ALIBABA IS CN154434****vxrw.

I HAVE MY FRIEND WHO LIVES IN CHINA PAY DIRECTLY INTO MIYA WEI's BANK ACCOUNT. A TOTAL OF $865.68 (6224RMB) WAS PAID TO MIYA AND SHE CONFIRMED PAYMENT RECEIVED ON ALIBABA.

THE ORDER NUMBER IS 184053****0102****. I HAVE ATTACHED THE BANK PAYMENT CONFIRMATION TO MIYA AND ALSO THE ORDER DETAIL AND OTHER MESSAGES FROM MIYA TO THIS COMPLAINT MESSAGE.

FAKE FEDEX TRACKING NUMBER OF 782901****31 WAS GENERATED. THE FEDEX TRACKING NUMBER HAS BEEN SHOWING LABEL CREATED ON AUGUST 24TH 2023 AT 3:58AM SINCE AUGUST 24TH 2023.

I PAID MIYA WEI FOR A 25 DAYS DELIVERY BUT IT IS ALMOST OVER 60 DAYS NOW AND THE PACKAGE - 132 DOUBLE CEREAL DISPENSER HAS NOT YET BEEN RECEIVED AND THE FAKE TRACKING NUMBER THAT SHE GAVE ME ABOVE IS STILL SHOWING LABEL WAS GENERATED BUT NO UPDATE ABOUT MY PACKAGE.

I NEEDED THIS 132 DOUBLE CEREAL DISPENSER FOR A BIRTHDAY PARTY SOUVENIR WHICH IS HAPPENING IN A WEEK.

I HAVE CONTACTED MIYA ON ALIBABA TO ASK WHERE IS MY PACKAGE, MIYA HAS BEEN POSING ME SINCE SEPTEMBER 21ST ABOUT DELIVERING THE PACKAGE BUT UNFORNTUNATELY IT IS OVER 1 MONTH NOW AND SHE HAS REFUSED TO DELIVER MY PACKAGE.

AS IT IS NOW IT SEEMS MIYA IS USING ALIBABA PLATFORM TO SCAM PEOPLE OR PROBABLY SHE HAD USED THE CHEAPEST SHIPPING ROUTE TO SEND THE PACKAGE.

MIYA HAS BEEN LIEING FOR OVERT A MONTH NOW THAT PACKAGE IS WITH THE CUSTOM IN US WHICH I FOUND VERY VERY UNTRUE.

I NEED ALIBABA TO GET ME MY MONEY PAID TO MIYA OR MY PACKAGE UNFAINGLY BY THIS WEEK.

IT IS NOT RIGHT FOR SOMEONE TO BE USING ALIBABA PLATFORM TO SCAM PEOPLE ALL OVER THE WORLD, I AM SURE THAT ALIBABA WILL NOT WANT THEIR COMPANY'S NAME DAMAGED AND DESTROY BY SOME FRAUDSTER USING YOUR PLATFORM TO SCAM OTHER PEOPLE WHO DO NOT LIVE IN CHINA?

I AWAIT YOUR HELP WITH THIS BEFORE I TAKE THIS MATTER UP HERE IN THE USA WITH THE SENATE AND THE AUTHORITY AND THE MEDIA ABOUT HOW I WAS SCAMMED ON ALIBABA.

MY EMAIL IS ceceoworld@***.com. I can be reach by that or by my phone number on Alibaba

See attached all transaction payment confirmation.

Thank you

Hello, my name is Nicole Whiteside I placed the order When I got the label receipt, I was told my package will come on 24 January and I was happy with that because Im off that day that will be a Thursday and Im off on Friday. It ended up coming Wednesday and I was not here and My Son did not get to the house to after 3 oclock they delivered my package on the 23rd at 11:06 so it was out there for so long and someone stole it.

My birthday is January 29 and I had bought a Fur coat, fur hat, and red leather gloves it came up to $520.

im asking for a refund because I was told it was coming on the 24th. They never let me know that it was a change in the delivery until DHL said it was dropped off the 23rd when they made a change DHL they never let me know so I did not know my package was coming the 23rd.

good morning I would like to file a complaint against your website Alibaba for extorting a lot of money from me. two weeks ago I went to alibaba.com with the desire to buy a scooter, I found a scooter and I wanted to buy it.

During the conversation with your employee, I wrote What kind of scooter do I want? How much is the payment? He replied to me to give him WhatsApp and my phone number and we will sort it out there, I did it on WhatsApp I agreed with him that I would buy one Dayton x Limited scooter with shipping of $899, yes, I paid him, I have all the proof of the conversation and so on. after about 8 days, Cargo Logistic contacted me, it turned out that I had to pay almost about 1,000 pounds because there was something wrong with the package, I have the entire history of my payment to Carbo, I will attach it to you, it turned out that your employee sent me five electric scooters instead of one weighing 450 kg, I paid about 6,000 pounds for the entire airport clearance because he claimed that I would get a fine, I will send you all the conversations at the end of the last payment Cargo Logistic sent me that I had to pay the last 2,000 to have the parcel delivered to me.

I broke down and gave up.

Please, please. I would like this matter to be considered urgently, otherwise I am taking the case to court